PRIVACY POLICY
Last Updated: [07/01/2024]
We value your trust and understand the importance of how your information is used and shared. This Privacy Policy outlines how Cherie Amor LLC collects, uses, and shares information about you when you use our website, www.cherie-amor.com (“Site”), and other services, such as messages, emails, phone calls, or direct interactions (“Services”).
PRIVACY
Cherie Amor LLC (“we”, “our”, or “us”) is committed to protecting the privacy of all consumers who visit our Site. Any “personal information” you provide to us will be protected and kept confidential within Cherie Amor LLC as detailed in this Privacy Policy. “Personal information” refers to any data that can be used to identify or contact an individual, such as name, address, phone number, or email address. With your consent, we may collect certain personal information to communicate with you about our products, services, promotional events, or contests. This policy applies solely to information collected by us via this Site and does not extend to any other website, whether linked to this Site or to us. We do not intentionally collect personal information from children under 13 years old. If we discover that a child under 13 has provided personally identifiable information, we will promptly remove it from our records. Any changes to our practices will be posted on this Site. Before any changes are implemented to how your personal information is used, you will have the opportunity to opt out.
PERSONAL INFORMATION
Information You Provide: We collect any information you provide through our Services or directly to us, such as when you create an account, place an order, subscribe to our emails, request stylist appointments, or contact our customer service. This may include your name, email address, phone number, payment details, billing and shipping addresses, demographic information, and any other information you choose to provide.
Automatic Information: We automatically collect some information whenever you interact with our Services and emails. This includes log files (IP address, date/time of access, referring page URL, and browser type) and usage information gathered through tools like cookies and web beacons. Cookies and web beacons help us understand how our Services are used and enhance our marketing efforts. For more information on our use of cookies and how to manage them, please see our Cookie Policy.
Mobile Information: When you download or use our mobile applications, we may collect information about your location and mobile device, including the hardware model, operating system and version, and unique device identifiers.
Information from Other Sources: We may also receive information about you from other sources and combine it with information we collect through our Services.
USE OF CONTACT INFORMATION
Your contact information (email address, phone number, and billing/shipping address) is used for the following purposes:
- To create, manage, and maintain your account through our services.
- To send you information about products, promotions, surveys, news, and events that may interest you.
- To process and deliver purchases, returns, backorders, etc.
- To send you security alerts, shipping notifications, and other administrative messages.
- To provide customer support.
USE OF OTHER CUSTOMER INFORMATION
- To personalize our Services and product offerings to meet your preferences.
- To monitor and analyze trends, usage, and activities, as well as improve our services and products.
- To record purchases made through our Services.
- To allow you to post comments and interact with us on our Services, including social media.
- To protect against fraud and unauthorized transactions by identifying potential unauthorized users and/or hackers.
- To enforce our Terms of Use.
- To comply with legal requirements, industry standards, and our policies.
SHARING CUSTOMER INFORMATION
We occasionally establish business relationships with trusted partners (e.g., Facebook) to enhance your shopping experience and provide services to us. Your customer information may be shared with these carefully selected partners.
We may also disclose information about you if required by law, regulation, or legal process or if we believe it is necessary to protect the rights, property, or safety of Cherie Amor LLC or others.
UNSOLICITED MATERIAL
Through the Site, we may request specific information to better serve you. This information might include questions and comments about our products, services, or events. Please do not send us any unsolicited materials, including business, advertising, creative, marketing, or other types of proposals, concepts, know-how, or ideas (“Unsolicited Materials”). Any Unsolicited Materials received will not be subject to this Privacy Policy. By submitting Unsolicited Materials, you agree that we have sole discretion in how to use such materials and automatically grant us a perpetual, royalty-free license to use and exploit them. If any Unsolicited Materials you provide are protected by third-party copyright, trademark, or other proprietary rights, you agree to indemnify us against any claims or actions related to our use or possession of such materials. We have no obligation to return any Unsolicited Materials.
COOKIE POLICY
Cookies are small pieces of data that websites can transfer to your browser, which may then be stored on your computer system. These cookies are sent back to the website on subsequent visits. Cookies deposited by the Site enable us to remember your preferences for future visits. Our cookies may also measure general activity on the Site, helping us identify which areas and features are most popular, thereby allowing us to improve our Site. Most web browsers are set to accept cookies automatically. However, you can adjust your browser settings to refuse all cookies or to alert you when a cookie is being sent.
ADVERTISING AND ANALYTICS SERVICES PROVIDED BY OTHERS
We allow other companies to provide analytics services and serve advertisements on our behalf across the internet and in applications. These entities may use cookies, web beacons, device identifiers, and other technologies to collect information about your use of our Services and other websites and applications, including your IP address, web browser, mobile network information, pages viewed, time spent on pages or apps, links clicked, and conversion information. We use this information to analyze and track data, determine the effectiveness of certain content, deliver targeted advertising, and understand your online activity. For more details on opting out of interest-based ads, please see our Cookie Policy.
SECURITY
Protecting your information is a top priority for us. We store collected information on secure servers. However, no transmission of data over the Internet is guaranteed to be completely secure. Third parties outside our control may unlawfully access or intercept transmissions. While we strive to protect your information, we cannot guarantee absolute security. Any information you transmit to us is at your own risk.
CHOICE OF PROVIDING AND RECEIVING INFORMATION
You can choose not to provide information, although it may be required to make a purchase or use certain features of our Services. You can manage, update, and correct your information by logging into your user account.
To opt out of marketing emails, click the unsubscribe link in any of our marketing emails. Even if you opt-out, we may still send you non-marketing emails, such as purchase receipts and account information.
INFORMATION RETENTION AND REMOVAL
We retain your information for as long as necessary for the purposes for which it was collected. We may also retain certain information for legitimate business purposes or as required by law. You have the right to access and correct the personal data we hold about you. In some cases, you may request that we erase data or restrict certain processing activities. You may also request that we provide your personal data in a portable format. To exercise these rights, contact us at cherieamor.official@gmail.com.
INTERNATIONAL
The information we collect may be transferred to and accessed in the United States and other countries as permitted by applicable law. These countries may not offer the same level of data protection as your home jurisdiction. We will take steps to ensure your information is protected wherever it is processed. If you are a resident of the European Economic Area (EEA), please see the “Note to EEA Residents” section below.
NOTICE OF CHANGES
We may update this Privacy Policy from time to time. If we make changes, we will revise the date at the top of the policy and may provide additional notice (such as adding a statement to our homepage or sending a notification). We encourage you to review the Privacy Policy whenever you access the Services to stay informed about our information practices and the choices available to you.
NOTE TO EEA RESIDENTS
If you are a resident of the EEA, you have certain rights regarding your personal data. Please see the sections below for more details.
Legal Basis for Processing
We process your personal data based on the following legal grounds:
- As necessary to fulfill our contract with you, such as processing orders and delivering products.
- For our legitimate interests, such as communicating changes to our Services or legal documents, preventing fraud, and improving our products and services.
- With your consent for specific processing activities, such as sending marketing emails.
- To comply with legal obligations, such as responding to legal process requests.
QUESTIONS OR COMPLAINTS
If you have concerns about our processing of your personal data, you have the right to lodge a complaint with your local data privacy authority. For contact details, see http://ec.europa.eu/justice/data-protection/article-29/structure/data-protection-authorities/index_en.htm.
CONTACT US
Please contact us if you have any questions or concerns about our privacy practices.
Cherie Amor LLC
[250 N Golden Circle Dr Unit 204, Santa Ana, CA 92705 ]
Email: cherieamor.official@gmail.com
Phone: (657) 643‑8355